Legal information
Legal, privacy and refunds
Last updated 3 November 2026.
Provider and imprint
Planhaft — Alex Covizzi
Aušros Vartų g. 19, 01304 Vilnius, Lithuania
Email: admin@ausra.dev
Privacy
This site is a set of static pages. It sets no cookies, runs no analytics and has no contact forms or user accounts. The only personal data involved in visiting it is the technical data needed to deliver the pages.
Hosting
The site is hosted by Cloudflare, Inc., 101 Townsend St., San Francisco, CA 94107, USA. Cloudflare processes connection data such as IP address, browser type and requested page in its server logs to deliver the site and protect it from abuse. The legal basis is our legitimate interest in operating a secure website (Article 6(1)(f) GDPR). Cloudflare’s privacy policy is at cloudflare.com/privacypolicy.
Purchases on Etsy
When you follow a link to Etsy, you leave this site. Etsy Ireland UC is the controller for the purchase and handles payment, delivery of the download and the related personal data. Etsy’s privacy policy applies from that point. We receive the order details Etsy shows to sellers (such as the order number and the buyer’s name and email) and use them only to deliver the files and answer questions.
If you write to admin@ausra.dev, we process your email address and message to answer you. We delete support email after 12 months unless tax or consumer-protection rules require us to keep it longer. We do not sell or pass on customer data.
Your rights
You have the right to access, rectify, erase or restrict the processing of your personal data, and to object to processing based on legitimate interests. Write to admin@ausra.dev. You can also complain to the Lithuanian State Data Protection Inspectorate, vdai.lrv.lt.
Refunds and the right of withdrawal
Purchases are made on Etsy, and Etsy’s Buyer Protection and refund process apply. Prices shown on Etsy include VAT where it applies.
The products are digital downloads delivered immediately. Under EU consumer law, the 14-day right of withdrawal does not apply once the download has started, provided the buyer gave express consent and acknowledged the loss of that right at checkout. Etsy collects that consent at checkout.
If a file is broken, incomplete or not as described, write to admin@ausra.dev with the order number. We will send a corrected file or refund the order through Etsy. This does not affect your statutory rights.
Licence and use
Buying a kit grants a licence for personal use by one household, classroom or party. You may print as many copies as your own group needs. You may not resell, redistribute, publish or include the files in another product, and you may not claim the puzzles as your own.
The free sample is covered by the same personal-use licence.
AI disclosure
Planhaft uses AI tools to write and check its games and site text. Every puzzle is checked for a single, solvable answer, and every PDF is proofed before it is sold.